Ordering Info & Help

Ordering

It's as easy as 1-2-3.

  1. Click on the product you want to order
  2. Select the type of paper finish you'd like
  3. Select the size of the product and the quantity you want to order by clicking on the price to add it to your basket

You can then add further items to the basket if you need them. The basket is always accessible from the top right of any page. Once you have added all the products you require, just click the 'Checkout' button and you will be redirected to PayPal to make a secure payment.

Please note that you don't need an actual PayPal account to place an order - all major debit and credit cards are accepted. Once your payment has been made, you will receive a PayPal receipt and an email confirmation of your order once it has been processed by Element Print. If you don't receive any of these emails, please check your spam folder before contacting us.

Supplying artwork

Click here to upload the artwork for your order, quoting your order number in the subject box. Please note in the message box if you would like us to ship your order with a different delivery or sender address (eg if you are a designer or reseller sending directly to your client).

  • We accept artwork as a print ready PDF or 300dpi JPEG
  • All files must be supplied in the CMYK colour mode
  • In PDFs, all fonts must be converted to outlines/paths
  • All images/photos used in your artwork should be at 300dpi
  • Page sizes are given on the product pages
  • A bleed of 2mm must be added to your artwork
  • If you have any questions please contact us

Delivery

Your order will be delivered to you directly from the production centre. All our products are delivered by DPD and you will receive a shipping notification email once your order has been shipped which will allow you to track your order.